| Delivery Coverage | All cities and towns across Pakistan (Nationwide COD) |
|---|---|
| Payment Option | 100% Cash on Delivery (Pay rider upon parcel receipt) |
| Shipping Rate | Flat Rs. 200 PKR per order nationwide |
| Order Cut-Off Time | 4:00 PM PKT (Monday to Saturday) |
| Handling Time (Dispatch) | 0 to 1 business day (same-day dispatch before 4:00 PM; next business day after cut-off) |
| Transit Time (Lahore) | Within 24 Hours Express Delivery (1 business day) |
| Major Cities Transit Time | 2 to 4 business days (Karachi, Islamabad, Rawalpindi, Faisalabad, Multan, Gujranwala, Sialkot, Peshawar, Quetta) |
| Remote & Outer Areas | 3 to 5 business days depending on local courier routing |
1. Flat Rs. 200 Shipping & Bundle Pricing
We keep delivery pricing simple and predictable everywhere in Pakistan:
- 1 Piece Order: Standard product price + Rs. 200 flat COD delivery fee.
- 2 Pieces Bundle: Automatic 10% OFF product subtotal + Rs. 200 flat COD delivery fee.
- 3 Pieces Bundle: Automatic 15% OFF product subtotal + Rs. 200 flat COD delivery fee.
Every order displays the exact product price, Rs. 200 delivery charge, and total COD amount clearly on the product checkout summary and thank-you confirmation screen. You will never be asked to pay hidden handling or packaging surcharges by the courier rider.
2. Order Verification & Dispatch Process
Orders placed on KingSmart.pk are processed from our central fulfillment hub in Lahore, Punjab, Pakistan:
- After you submit a Cash on Delivery order, you receive an instant Order Tracking ID (`KS-...`) and optional 1-click WhatsApp confirmation link.
- New orders undergo quick address and phone number verification (SMS, WhatsApp, or phone call) to ensure accurate rider delivery without failed attempts.
- Verified orders received before 4:00 PM PKT (Mon - Sat) are handed over to couriers the same business day; orders after 4:00 PM or on Sundays/public holidays ship the next working day.
3. Trusted Pakistani Courier Partners & Tracking
Depending on your delivery city and parcel weight, orders are dispatched via established nationwide couriers including TCS, Leopards Courier, Trax, PostEx, and dedicated local riders inside Lahore. Once dispatched, tracking updates or rider contact details are available on request by messaging our WhatsApp helpline at +92 345 0435772 or emailing support@kingsmart.pk with your Order ID.
4. Delivery Attempts & Delays
Our courier partners normally attempt delivery up to 2 times if the recipient phone is reachable. Please keep your provided mobile number active during working hours so the rider can confirm your street address. Occasional weather disruptions, highway closures, or national holidays may add 1 to 2 days to transit schedules.
5. Track Your Order or Update Address
Need to change your phone number, update a street landmark before dispatch, or check parcel status? Contact us Monday - Saturday, 9:00 AM to 9:00 PM PKT:
WhatsApp / Call: +92 345 0435772 • Email: support@kingsmart.pk